Privacy Policy

SynergiaPrep Pvt. Ltd. | www.synergiaprep.com

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Introduction

Welcome to SynergiaPrep Pvt. Ltd. ("SynergiaPrep," "we," "us," or "our"). This Privacy Policy governs your use of our website (synergiaprep.com), mobile applications, and related services (collectively, the "Platform"). By accessing or using the Platform, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following categories of information:

Personal Information:

  • Name, email address, phone number, educational institution details, year of graduation, and user-uploaded photos/IDs.
  • Payment details (processed securely via third-party gateways).
  • Demographic data (e.g., location, preferences).

Automated Data:

  • IP address, device information, browser type, network data, and cookies (see Cookies Policy).
  • Usage patterns (e.g., pages visited, time spent).

Third-Party Registration:

  • If you register via Google/Facebook, we may access your profile information (subject to their policies).

How We Use Your Information

  • Deliver and personalize services (e.g., exam prep, future R&D products).
  • Communicate updates, offers, or security alerts.
  • Improve Platform functionality, analytics, and research.
  • Comply with legal obligations and prevent fraud.

Sharing of Information

  • Service Providers: Payment processors, cloud hosting, and analytics partners.
  • Legal Authorities: To comply with court orders, laws, or protect rights.
  • Business Transfers: In case of mergers, acquisitions, or restructuring.
  • Aggregated/Anonymized Data: For marketing or research (no personal identifiers).

Security Measures

  • Encryption, access controls, and regular security audits.
  • However, no internet transmission is 100% secure; use the Platform at your own risk.

Your Rights

  • Access/Correction: Request a copy of your data or update inaccuracies.
  • Deletion: Ask us to delete your account/data (subject to legal requirements).
  • Opt-Out: Unsubscribe from marketing emails via the link in communications.
  • Data Portability: Request data in a machine-readable format.

Contact Us

For questions or requests, email us or visit our headquarters:

Email Us

info@synergiaprep.com

Headquarters

Technology Bhavan, Jadavpur University Main Campus
188 Raja S. C. Mallick Road, Jadavpur, Kolkata, West Bengal 700032.

Thank you for choosing SynergiaPrep Pvt. Ltd.